Frequently Asked Questions

Everything you need to know about your Urbano Fashion experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders, while express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply initiate your return through our online portal for a quick refund or exchange.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these against your own body measurements for the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

Do you offer international shipping?

Currently, Urbano Fashion ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination country.